Thursday, July 31, 2014

Arusha city tourism industry challenges

Arusha Tanzania is by no doubt the capital safari of Tanzania and some might even say the whole of east Africa.Characterized by it's fast paced,hotels,bnb's,lodges,restaurants and tourism companies on every corner of  the streets.As per our previously posts every month a we have the pleasure of highlighting what our city offers,what to expect when visiting for a safari,the challenges faced by business owners and what future investors need to know.

Power cuts are still a major problem
Like many other African cities this dwarfs  businesses potential of any sector and the tourism industry is not immune to it either.Accommodations depend on electricity to provide simple basic services like elevators,air conditioning ,emergency services, preparation,heating and cooling etc.Without guaranteed power the owners rely on back up generators ,solar power a necessary investment causing sky rocketing  running costs to provide their services which in turn has to translate on the prices.

Language barrier
 Also another clearly observed challenge compared to some other countries along the same hemisphere.Tanzania's national language being Swahili is a gift to the Tanzanian people but has also brought about some challenges as far as servicing it's international clientele which is it's bread and butter.A few hotels and accommodations have people that not only speak English but also several other languages which is excellent only problem is that's not the majority and so tourists sometimes have a hard time in getting even the minimum customer service because the people serving them don't understand what they are told.It's a learning experience indeed but the business owners are doing everything they can with what they have and i must say it's working for both the tourists and the businesses.

Internet expense and outages is still a major issue.
Embracing the twenty first century online business is on the rise on Arusha business but establishing an online presence or internet availability still costs an arm and a leg.With companies still charging per second increments to surf the web  it's so hard for accommodations to sell and advertise themselves online let alone provide these services to it's clients.Most hotels in the world are able to provide this simple and basic service to their clients for free or at  very affordable prices having an overall competitive advantage in quality and convenience.

Red tape across the board makes doing business in our city a hassle.
Even though Arusha gained city status most  business licenses , property registration etc still have to come from Dar-es-Salaam which may take months to get processed,approved  which is a problem for business funding, investing and operations due to uncertainty of these services .Not to say this is not changing but the city still has a long way to go to make business transactions smoothly so as to attract more investors and native start ups with less hassles.
We are an excellent and growing city and despite our challenges we welcome everyone to jump on the Arusha tourism band wagon and make our city great .

Brought to you in part by Tumaini Cottage Arusha tourist accommodation of choice.If you are visiting Arusha keep in mind your lodging/accommodation are in good hands.Book today at also join daily conversations at .

Wednesday, June 11, 2014

Is Arusha city Tanzania a model in the hospitality industry of Africa?

Some would argue that this is the safari capital of Africa, being close proximity to mt Meru, Mt Kilimanjaro (highest peak of Africa) and the most famous national parks in Africa ,"The Serengeti, Ngorongoro, Tarangire, Seronera, Manyara " . The region being rich in water and natural resources like the Tanzanite (only place it can be mined in the world) has in recent years finally got the prestige it deserves.
Home to the former United nations tribunal court, current home to the East African community, Nelson Mandela's university, Makumira university , and host of the popular East Africa travel show (Karibu) the city is legend to millions of tourists visiting Tanzania every year for Safari,mountain climbing, domestic travel etc.
The hospitality industry is also a booming business in the region with more high end hotels, lodges, restaurants and travel services like no other in Tanzania, almost everyone living in the region is somehow dependent to the hospitality industry for employment.
All this begs the question "Is Arusha city a model in the hospitality industry of Africa?" the answer may not be as simple  because the region still has it's hiccups in things like infrastructure, power outages,unreliable health services etc but as many third world countries the region is still finding itself and still has long ways to go but it's a step to the right direction and better than many other Africa cities when it comes to hospitality. "Hakuna Matata"

Brought to you by Tumaini Cottage Arusha lodge,where we put people first, for more of your accommodation needs visit our website at also interact with us on and

Tuesday, April 29, 2014

There's no hurry in Africa? Well, think again...(Tanzania hospitality)

Breaking News: African hospitality industry Shakeup !!!!!

Marriott acquires Protea hotel group to be the largest African chain hotels,(Tanzania has a few in and outside the national park)
Hilton Worldwide and Carlson Rezidor in particular have "invested heavily" in development offices in Africa.
Sheraton already has hotels in Dar-es-salaam and Zanzibar .

These are news most Tanzanian and African hotel owners are waking up to hear on daily basis,brands that can take the very market that most local hotels have flourished and depended on for generations.Questions that loom around for these local accommodations include:Where do we go from here?, Should we invest more in marketing,buildings customer service and technology that these powerful brands have in order to survive and compete?should we change our business model or should we just quit all together and find a different gig?
These changes can be a blessing in disguise for the industry especially in our region of Arusha (Aka Safari capital of Tanzania) because with competition & pressure hoteliers will have to roll back their sleeves and come up with innovative ideas to survive and compete for the market share like never before.The term "There's no hurry in Africa" might have to be re-written in the 21'st century.

Brought to you by Tumaini Cottage Arusha accommodation online at , phone number 784-588-698 or for United States call our representative at 3179871066 and 2102684166.
More information on
Photo updates on

Tuesday, February 11, 2014

Arusha hospitality insider

Arusha city has the travel industry to thank for when it comes to the economic booms of the last few years.Now the city bosts hundreds of tour companies small and large each giving it a hundred 100% to get all the customers it can get within the tourism seasons every year.With the safari business on the high gear alot of industries have now emerged to support the idustry providing employement to thousands of people.

There has been an explosion of hotels, accommodations, bnb's and quality guest houses emerging on daily basis to support the increase of tourists coming to Arusha,you can expect to pay anything from $20 from a low end accommodation all the way to $225 a night for a high end accommodation (Just remember you get what you pay for).The international community has been embracing this growth and Arusha city is loving it.

Another industry that in the past few years has seen a tremendous rise is the restaurant industry, you can now taste anything from African, Italian,Indian even mexican cusine any day within city limits. Tourists have the choice to eat any of the international cuisines with an African twist, a trend that Tanzanians have embraced to the fullest.

Hotel Management and Chef Schools
With the high demand of qualified labor work various schools have opened up to train and fulfill those postitions by training everything from bartending,reception,janitorial,management and cooking lessons.Experts from within and outside the country have rolled up their sleeves and got to work and earning huge success while doing it.

Body shops
The tour companies require specialized vehicles customized to fit the safari and the Tanzania terrain.Companies large and small have taken this opprotunity to the next level and are able to provide quality vehicles like never before employing alot of people that would had other wise been unemployed .

Advertising agents
All the safari companies , hotels etc need someone to get their business known inside and outside the country thus advertsing agents have sprung into action to provide the services much needed to these companies helping to improve life standards of the people and the city in general.

All in all Arusha aka "A town" is the safari capital of E. Africa and we are so excited about the future.

Brought to you by Tumaini Cottage Arusha accommodation,serving guests 24/7 more online at

Tuesday, December 31, 2013

Happy New year 2014 from Arusha

Yes we have been quiet with our Arusha Tanzania hospitality updates but we promise you bigger and better things in 2014.We are so excited of all the changes our city of Arusha has been going through to enhance the tourism industry as a whole.
With international name brand hotels now eyeballing our city and region of Arusha 2014 is sure going to be an interesting year.Stay tuned for interview updates with Arusha hotels,bnb's, restaurant,tourists and safari experts planned for this coming year.
Happy New Year

Tuesday, July 9, 2013

Arusha tourism and hospitality business

It's no secret that despite having the famous Tanzanite mines and all the beauty of Arusha city,the number one focus of everything that has made Arusha city famous and prosperous than many cities of Africa  is tourism.Every season hundreds of thousands of tourists from all works of life visit our city coming through by air,buses,even motorbikes.The city owes everything it has to the tourism business,which is the bread and butter for the economy and the businesses in Arusha.
The hospitality industry is however playing catch up with the increase number of tourists, businesses, universities that are making Arusha home,travel hub,business centers etc.One can say tourism and the hospitality business go hand in hand like an African clear blue sky.The hospitality industry has seen a sharp rise in investors both natives and foreigners trying to dip their hands on this cookie jar which may  be very profitable if done right.Competition is heating up every given day with restaurants wanting to out perform each other,hotels and accommodations adapting to differentiation techniques to catch their target market by doing everything in their power to provide quality accommodation,affordable prices,good food and flawless customer experience.Tricky as it may be these owners are trying their level best with the hand they have been dealt with like poor infrastructure,high taxes,tough business environment,high operating costs etc.
May we be able to embrace our city of Arusha Tanzania by giving it everything we got to make it better day by day ...  (Tumaini Cottage).

Brought to you by Tumaini Cottage Arusha accommodation,where we strive to be the best  safari accommodation along the northen circuit of Tanzania.Travellearn,volunteer and enjoy Tanzania for more information about us visit our website at .
Also follow our Arusha accommodation on facebook and twitter below

Monday, May 27, 2013

What not to do when planning a Tanzania safari

Don’t wait till the last minute, as every sane person  tell you, traveling to Tanzania takes money , time and careful planning.Waiting till the 11th hour will bite you hard, It’s a chaos like no other when you have to start the basics only a few weeks away from taking a safari. Simple questions like when do you take your malaria and typhoid pills,should you use travelers cheques, cash, or atm card. A mistake that many people make till it starts becoming overwhelming and frustrating, Traveling to Tanzania is a trip of a life time and so just like a running a marathon you need preparation and a game plan, so dont wait start today.

Don't fly all the way to Tanzania, and then try to book a safari and accommodation once you get here. Stories from ultimate backpackers have listed this way of traveling among the best and cheapest way to go on an African safari. This might work for some, but hell for most people, not only do you have to pass the language barrier wall once you get to Tanzania, but also the touts in the street coming to you from every direction each one claiming to have  "The best deal"  and so what might sound like a good idea at first,might become more of a hustle than you ever bargained for.

Don't send your hard earned money to some company without doing your research. There are millions of so called agencies and tour companies that claim they can plan a safari or trekking mountains Kilimanjaro/Meru. But  unlike many other business transactions, there's a great possibility of being scammed in several ways,one is either that company doesn't exist or two the company is able to  provide the service but not at the quality of the services you paid for. Some companies are legitimate and probably provide the best services at an affordable rate more than others but a little research on your part may go a long way to make sure you know who you are dealing with and a peace of mind.

Don’t just agree to the cheapest price. Just remember that if it sounds too good to be true ..."It probably is”. You should put under consideration questions about the quality, safety and experience,knowing how safe you are, how your next meal is cooked and by whom, is your truck well equipped for that safari or if your guides have the experience they claim to have should be the main factor rather than saving a few dollars here and there.There are thousands of stories from tourists that can probably write a book about how to go about this but please look at your budget  and  how adventurous you are in such matters then make the choice you are more comfortable with.

Brought to you by Tumaini Cottage Arusha tourist accommodation dedicated in providing quality and unbiased information to tourists and companies all over the world about Arusha city and Tanzania in general more information

Also Arusha accommodation on facebook at
Arusha accommodation on twitter at
Or call us at
784-588-698 TZ
317-9871066 US
210-268-4166 US